Refund policy

1. General Policy

No Size Exchanges/Returns: We do not accept returns, exchanges, or size changes. All sales are final. For sizing queries, contact us via Instagram or email at [925szn@gmail.com].
Product Appearance: Products may vary slightly in color, texture, or design due to photographic lighting, screen settings, or manufacturing processes. Minor discrepancies from website images do not qualify as defects.
Defective Items Only: Returns are strictly limited to items with major defects (e.g., printing errors, torn seams, missing parts) that render the product unusable or significantly flawed.

2. Reporting Defects

24-Hour Window: Notify us within 24 hours of delivery by emailing [925szn@gmail.com] with:
- Photos/video clearly showing the defect.
- Order number and proof of purchase.
Late Claims: Requests after 24 hours will not be processed.

3. Inspection & Approval

Condition: Items must be unworn, unused, and in original packaging. Tags must be intact.
Rejection: Used/worn items, minor appearance variations, or claims without proof will be rejected and returned at your cost.

4. Refund/Resolution

Store Credit Only: Approved major defects receive store credit (valid 1 year). No cash refunds.
Return Shipping: You cover return shipping unless the defect is verified.

5. Sale Items

Non-Refundable: Sale/discounted items are final sale. No returns or credits.

6. Shipping Errors

Wrong/Incomplete Orders: Contact us within 24 hours of delivery. Include unboxing video for verification.

7. Contact